Terms and Conditions (Issue 003 - Dated 25th January 2010)
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The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.
You may have other rights granted by law and these Terms and Conditions do not affect these.
This does not affect your statutory rights as a consumer.
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A copy of these Terms and Conditions and your order may not be kept by us and so we advise you to print a copy of them for your information in the future.
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championmodels.co.uk is owned by 
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If you have any complaints about our service or any goods or services you purchase from us please contact us using the above details. Please give us the chance to put things right if you are not happy.
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To purchase from us you must be over 18.
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By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing or emailing to the address above.
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We are not obliged to supply the goods to you until we have confirmed acceptance of your order and you have paid for the items in full with postage costsand this is when the contract is made. You do not own the goods until we receive payment in full.
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All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price
Allow ten working days for cheque clearance. For out of stock items, delivery dates given are only estimates.
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Delivery
Please click here to be refered to our delivery page.
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Complaints
We try very hard to exceed our customer expectations. In case we fail and you need to complain about our service then please email us at models@championmodels.co.uk
We will acknowledge all questions or queries within a maximum period of 48 hours during business days (excluding weekends).
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Damaged or defective goods
We will supply goods that are free from defects in materials and workmanship for a period of 12 months (or longer if required by law) from the date of delivery.
You should inspect the goods when you receive them for defects or damage. If you find a defect or damage you must tell us as soon as possible and we will arrange for their return to us or the manufacturer at no cost to you. If the goods are found to be damaged prior to delivery to you, or defective, we will at your option repair or replace the goods or refund the price paid by you.
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If you are a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund. However, we will only accept unwanted products for refund within 7 days of delivery, provided that the goods are complete with all relevant packaging in an unused and re-saleable condition. You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You must return the goods to us at your cost and we advise you to ensure the goods are adequately insured during any return journey. If you have not returned the goods within 14 days of cancellation or if requested we can collect the goods from you at your cost.
Further details of how to exercise this right will be provided in the order confirmation note that you will receive after placing an order.
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Returns
Please click here to be referred to our returns page.
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None of the above terms and conditions affect your statutory rights as a consumer.
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